Table of Contents for chapter two:
4.1 Introduction
4.2 Definition
4.3 The functions of the middle layer
     4.3.1      Middle layer (agent) functions
     4.3.2      An example of a future middle layer query
4.4 Computer and human intermediaries
     4.4.1      Introduction
     4.4.2      Intermediary/Broker Issues
     4.4.2      Human versus Electronic Intermediaries
4.5 An example of a middle layer application: Matchmaking
4.6 Summary

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"Intelligent Software Agents on the Internet" - by Björn Hermans